• Bell(tm) internet anyone?

    From August Abolins@VERT/ANOMYS to All on Thu Oct 24 19:31:00 2024
    Anyone here using Bell internet and have experience with

    downgrading from their unlimited plan at $100/mo to $85/mo for

    100GB?



    I have a friend who is with the service and I've been tasked to

    make adjustments to save them money with the service where I

    can. Recently, we started one billing period at the unlimited

    for $100/mo plan. Then, about 15 days in, I noticed that my

    friend only used barely 20GB. So.. I switched the plan to the

    100GB for $85/mo.



    According to Bell, they claim to make prorated adjustments.



    Bell, in their seemingly wise wisdom, managed to charge MORE

    than we expected. Infact, their total calculation came to

    $103.50!



    Here's how..



    From Sept 17 to Sep 23:



    [o] internet unlimited, $100, 7 days, Amount 23.33

    [o] internet 100GB, $85CR, 7 days, Amount 19.83CR



    Total Partial and Other Charges & Credits: 3.50



    Total Internet Charges 103.50





    How does that even work?



    To me... a more honest calculation to benefit the user would

    be:



    $100, 16 days used, .: prorate for 16 days, .: (16/30)100 = $53.33

    $85, 14 days remaining, .: prorate for 14 days, .: (14/30)85 = $39.67



    .: total monthly = 53.33 + 39.67 = 93.00

    --

    ../|ug



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